Books and Articles

A short introduction and overview from experienced technical writers on creating and implementing a Docs-as-Code framework for continuous documentation.

One of the most highly recommended books on Web design and usability. It introduces basic principles for intuitive navigation and information design. 

Disambiguates copywriting from content design, and introduces practical user-centred approaches to creating digital content.

Useful for learning about Information Architecture (IA), with practical exercises designed to help you make sense of any informational "mess" and to design content that is structured in a way that will make sense to your target audience. 

A collection of short essays that provide advice and guidance relevant to writing technical documentation as part of product development.

Covers basic UX writing principles, voice and tone, and accessibility. It provides practical examples and writing tips for user interfaces, including a range of digital elements, such as 404 pages, error messages, forms, buttons, sign up pages, tooltips, empty states, calls to action, and so on.

An entertaining and straightforward read that makes a great introduction to software documentation. It provides a foundation of guidelines and recommendations for getting started with documentation processes.

Draws on behavioral economics to explain how we make decisions. Choices can be framed to help people make decisions –– "nudging" people towards better decision making using a sensible "choice architecture".

Aimed at writing for tech, tackling the relationship between copy and design. This book provides guidance on writing for clarity, testing your writing, and collaborating with others to design the best product.