Books and Articles
Below is a reading list of books and articles that are relevant to information experience, as well as human psychology, research methods, and UX more generally. If you have any further reading materials that you believe would make a good addition to this list, please let us know using our contact form, which you can find in the About page of this website. You can also read our own articles, which you can find in the Articles page of this website.
Microcopy: The Complete Guide
Kinneret Yifrah (2019)
Covers basic UX writing principles, voice and tone, and accessibility. It provides practical examples and writing tips for user interfaces, including a range of digital elements, such as 404 pages, error messages, forms, buttons, sign up pages, tooltips, empty states, calls to action, and so on.